Terms of Service

Last updated: July 20, 2026

These Terms of Service ("Terms") govern your access to and use of the cloud phone, business VoIP, virtual PBX, and SIP trunking services provided by Services Digital ("we", "us", or "our"). By creating an account or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By subscribing to or using any Services Digital service, you confirm that you have read, understood, and agree to these Terms, our Privacy Policy, and our Refund & Cancellation Policy. If you are entering into these Terms on behalf of a business, you represent that you have the authority to bind that organization.

2. Description of Services

We provide enterprise cloud communication services, including hosted phone systems, virtual telephone numbers, business VoIP, virtual PBX, and corporate SIP trunking. Service features, capacities, and pricing are described at the time of purchase and may be updated to improve performance, security, or compliance.

3. Acceptable Use

You agree to use our services lawfully and responsibly. You may not use the services to: transmit unlawful, fraudulent, abusive, or harassing communications; conduct unsolicited bulk messaging or robocalling in violation of applicable telecom regulations; engage in toll fraud, traffic pumping, or call spoofing; infringe the rights of others; or attempt to disrupt, reverse engineer, or gain unauthorized access to our network or systems. We reserve the right to suspend or terminate accounts that violate this acceptable use policy.

4. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate registration information and promptly notify us of any unauthorized use or suspected security breach.

5. Fees & Billing

Service fees are billed according to the plan and billing cycle you select at checkout. All fees are due in advance for the applicable term. You authorize us to charge your selected payment method for recurring charges until the service is cancelled in accordance with our Refund & Cancellation Policy. Failure to pay may result in suspension or termination of service.

6. Service Availability

We strive to provide highly reliable, carrier-grade service and target industry-leading uptime. However, services may occasionally be unavailable due to scheduled maintenance, network conditions, or circumstances beyond our reasonable control. We are not liable for interruptions outside of any service level commitments expressly agreed in writing.

7. Number Porting & Ownership

Telephone numbers provided through our services are assigned for your use during the term of your subscription and remain subject to regulatory requirements. We support number portability in accordance with applicable laws; porting timelines depend on the originating carrier and regulatory processes.

8. Limitation of Liability

To the maximum extent permitted by law, Services Digital shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use our services. Our total liability for any claim shall not exceed the amounts paid by you for the service during the preceding billing period.

9. Termination

Either party may terminate service in accordance with the applicable plan terms and our Refund & Cancellation Policy. We may suspend or terminate service immediately for violations of these Terms, non-payment, or unlawful use.

10. Changes to These Terms

We may revise these Terms from time to time. Material changes will be communicated through our website or by direct notice. Your continued use of the services after such changes constitutes acceptance of the revised Terms.

11. Contact

For questions about these Terms, please contact us at support@servicesdigital.xyz.